Last updated: 24 April 2020
Below are the JUMO Customer Portal’s terms and conditions that apply when you access and use the JUMO Customer Portal. These Terms of Use apply between you and JUMO World Limited (registration number 095315) and any of its affiliated companies (“JUMO”, “we”, “our” or “us”) along with the other legal documents that govern the Customer Portal, being the Privacy Policy and Cookie Policy
Important information
Use of the Customer Portal: These Terms of use apply to your use of the Customer Portal. This includes the Customer Portal itself and its content (including the text, images and other information on the Customer Portal. By accessing the Customer Portal you agree to be bound by the Terms of use.
Legal agreement: You agree to be legally bound by the Terms of Use by visiting and using the Customer Portal. You may not use the Customer Portal and must immediately stop doing so if you do not agree to the Terms of Use.
Product and Platform terms: Separate terms apply to our products and services and if you use our products or services these will apply to you. We will make them available to you when you take up a product with us.
Changes to the Terms of Use: We may change these terms at any time without notice by updating this posting and by continuing to access this Customer Portal you accept such changes.
Use of and access to the Customer Portal
Information on the Customer Portal: The information held on this Customer Portal is for your personal, non-commercial use only. You may not transmit, modify, copy or make commercial use of the Customer Portal or any part of it without our prior permission. The intention behind the Customer Portal is to give you information about JUMO.
Non-commercial use: You may download and/or print out all or part of the Customer Portal for your own personal, non-commercial use. Any reproduction of the content on the Customer Portal must include the relevant copyright notice.
We grant you a limited license to use the Customer Portal. We may cancel your license at any time for any reason. Your license is automatically cancelled if you do not get our written permission before using this Customer Portal in a way these Terms of Use do not allow.
While we try to ensure that access to the Customer Portal is always available. We may change, suspend or discontinue the Customer Portal or any part of it, without notice. The Customer Portal or any part of it may not always be available.
Taking away access: We may take away your rights to use the Customer Portal or the content for any reason, without notifying you.
If you breach the Terms of Use or infringe any other person’s rights (including copyright), we may cancel your license, block you from using the Customer Portal, claim specific performance or damages against you, and take any other steps the law allows, without affecting our rights.
Prohibited Use
You are not allowed to:
Intellectual property rights
Ownership. Unless otherwise provided, we are the owner or licensee of all copyright, trademarks and other intellectual property rights in and to the Customer Portal.
Your rights. Your rights to use the Customer Portal and its content are limited to those that we give to you in the Terms of Use.
No license for use. We do not grant you any licence or right to use any of our trademarks or other intellectual property on this Customer Portal by virtue of your use of or access to the Customer Portal.
Restrictions. Except as expressly permitted under the agreement, the Customer Portal and its content may not be:
Proprietary notices. You may not remove any copyright, trademark or other proprietary notices from the content.
Requested cease of use. You must stop using our trademarks or other content immediately if we ask you to do so.
Third party websites and material
No endorsement: Where we provide hypertext links to third-party internet websites, these are not an endorsement by us of any products or services in such websites and we have not verified the truth or accuracy of any content of such websites. You use such links entirely at your own risk and we accept no responsibility or liability for the content, use or availability of such websites.
Third party material: This Customer Portal may also contain material provided by third parties and we accept no responsibility or liability for the accuracy of such material.
No linking without consent: You are not permitted to link any other website to this Customer Portal without obtaining our prior written consent.
Sharing content and social networks
Certain pages on the Customer Portal may allow you to share content via your profile on various social networks and other shared content platforms. When you share content in this way you also become subject to terms, conditions and policies of those third parties.
Privacy
You may access most areas of the Customer Portal without registering your details with us and without us recording any of your personal information; however certain areas of the Customer Portal may require you to register. If you submit an application to have access to these areas, you are indicating that you have read our Privacy Policy and are willing for us to deal with your personal data as set out in that policy.
Internet communications
We may monitor all internet communications, including web and email traffic into and out of our domains for security, ensuring compliance with these Terms and detecting fraud and other crimes.
Limits to our rights and responsibilities
Own risk: We provide the Customer Portal “as is”. We do not give any express or implied warranty or make any other promise about this Customer Portal.
Do not rely on the Customer Portal content: Although we have taken all reasonable care to ensure that the information provided on this Customer Portal is accurate, we give no warranties with regard to the accuracy, timeliness or completeness of any information.
No responsibility: We accept no liability related to your use or inability to use the Customer Portal, or in connection with any error, omission, defect, computer virus or system failure, or in connection with the access of, use of, performance of, browsing in or linking to other websites from this Customer Portal.
You indemnify (or promise to protect) us against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys’ fees) related to your use of this Customer Portal.
Indirect damages: We will never be responsible for any indirect or consequential damages or losses, even if we should have foreseen them. These may include any loss of profit, loss of goodwill, loss of use or damages related to lost or damaged data.
Governing law
The laws of South Africa govern these Terms and you agree that the South African courts shall have exclusive jurisdiction to determine any matter or dispute in connection with or arising out of this Customer Portal.